Staykvick Privacy Policy

Staykvick Boutique Hostel is part of Husen Ese Back 1 AB i Helsingborg (559061-1405). This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

Topics:

  • What data do we collect?

  • How do we collect your data?

  • How will we use your data?

  • How do we store your data?

  • Marketing

  • What are your data protection rights?

What data do we collect?

Staykvick collects the following data:

  • Anonymous user website interactions

  • Anonymous user demographics and interest

  • Personal information such as name, email, phone, address etc. for booking purposes

How do we collect your data?

You directly provide Staykvick with most of the data we collect.

We collect data and process data when you:

  • Use or view our website via your browser’s cookies.

  • Send us an email with your booking details.

Staykvick may also receive your data indirectly from the following sources:

  • Booking.com

How will we use your data?

Staykvick collects your data so that we can:

  • Improve website experience

  • Improve our services

  • Process booking request

If you agree, Staykvick will share your data with our partner companies so that they may offer you their products and services.

  • At the moment, we don´t share any data with partners.

When Staykvick processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your personal data?

Staykvick stores your personal information securely in VisBook, our online booking and management system. When you send an email to us with your booking, we directly enter this information in VisBook and delete the email so no data is in our inboxes hosted by the mail client.

Staykvick will keep your information consisting of; First name, Last name, E-mail address and Telephone number for 3 months from the time the information was received by Staykvick. When this time period has expired, we will delete your data by deleting all information in our booking system VisBook.

Only 3 people have access to our booking system and passwords to these are updated regularly to ensure that no unauthorized people access the information.

Only a few installation options are stored locally, but all transaction information is stored on VisBooks AS server. The communication between the application and the server is encrypted. The servers are located in Oslo and there is strict access control both physically and network-wise. Only VisBook AS and the hosting service provider have access to the data stored here.

Electronic medical records can be picked up at all checkout points. VisBook Windows client is shipped to several countries. For Swedish cash registers, the Swedish Tax Agency are used as an integration.

Contact Visbook:

Visbook AB Vasaplatsen 4 411 34 Gothenburg Org.nr: 556994-1825

When it's time to check in, we use the supplier Speeron who provides the check-in and check-out kiosk at the hostel. In order for you as a customer to be able to check in and out, your booking details are sent to Speeron, from Visbook. Speeron does not store data in its systems, they only retrieves the information contained in Visbook but without saving it. This means that Visbook is the only place where we save your personal data.

Marketing

Staykvick may send you information about products and services of ours that we think you might like, as well as those of our partner companies.

  • Google

  • Adsence

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Staykvick from contacting you for marketing purposes or giving your data to other members of Husen Ese Banck 1 AB i Helsingborg.

If you no longer wish to be contacted for marketing purposes, please contact us by email at: stay@staykvick.se

What are your data protection rights?

Staykvick would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access- You have the right to request Staykvick for copies of your personal data. We may charge you a small fee for this service.

The right to rectification - You have the right to request that Staykvick correct any information you believe is inaccurate. You also have the right to request Staykvick to complete information you believe is incomplete.

The right to erasure - You have the right to request that Staykvick erase your personal data, under certain conditions.

The right to restrict processing - You have the right to request that Staykvick restrict the processing of your personal data, under certain conditions.

The right to object to processing - You have the right to object to Staykvick’s processing of your personal data, under certain conditions.

The right to data portability - You have the right to request that Staykvick  transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Email us at: stay@staykvick.se

Or write to us: Fam Erik Bancks Stiftelse Staykvick Boutique Hostel Helsingörskajen 8 252 66 Helsingborg